1. REVOCATION RIGHTS AND RIGHT OF WITHDRAWAL
The customer can withdraw from the contract within 14 days without giving reasons and without penalty. The period for exercise of this right shall begin on the day on which the goods arrive with the customer. The customer can return goods at his own cost. Any payment made in respect of the goods will be refunded by the supplier, minus the shipping costs.
Following the lapse of the 14 day period the customer can no longer withdraw from the purchase contract.
Discounted and vintage items can not be refunded. They can be exchanged for another item or for a gift card in the same amount.
2. LIABILITY AND WARRANTY
The customer should inspect the goods on delivery and report defects immediately. Latent defects can be notified to us even after use of the goods (within a reasonable period). Payments shall not constitute a waiver of the right to notify of a latent defect.
If there is a defect, the customer shall have a choice of: a free repair, a refund or a replacement.
If the customer does not notify us of a defect following receipt of goods the customer will not be able to return goods other than in the case of latent defects. (See 2.1)